AML and Verification at Spinoloco Casino

This page explains, in plain language, how we verify your identity, monitor transactions and meet our anti-money-laundering obligations. We are operated by Goblinix N.V. under Curaçao licence OGL/2023/115/0092, and every rule below applies to all players on our platform.

Our Anti-Money Laundering Commitment

Why these rules exist

Money laundering is the attempt to disguise funds from criminal activity as legitimate gambling winnings or deposits. Established in 2023, Spinoloco Casino operates under the anti-money-laundering and counter-terrorism-financing framework of our licence jurisdiction in Curaçao, and we treat those obligations as binding on every part of our operation.

Our commitment in practice means three things. We know who our players are before we release funds. We monitor activity for patterns that do not match a normal recreational gambler. And we report suspicious activity to the relevant authorities rather than resolving it quietly in-house.

• Player identity verified before withdrawals are paid
• Ongoing monitoring of deposits, bets and withdrawals
• Mandatory reporting of suspicious transactions
• Staff training and independent compliance reviews

When We Verify Your Identity

Verification stages

Verification is not a single event. Basic electronic checks run at registration against the details you enter, including your name, date of birth and address. Full document verification is required before your first withdrawal, and additional checks apply at set thresholds or when activity on your account raises a question we need to answer.

If your cumulative withdrawals reach a level we consider elevated, or if we detect a change in your deposit behaviour that we cannot reconcile with your profile, we will ask for updated documents. This is a legal obligation on our side, not a judgement about you.

• At registration: automated identity and age screening
• Before the first withdrawal: full document verification
• At higher transaction thresholds: enhanced due diligence
• On request: re-verification when documents expire or circumstances change

Documents we accept

We ask for three categories of document, and each one proves something different. All documents must be current, legible and in your own name.

• Government photo ID: passport, driver licence or national identity card
• Proof of address: utility bill, bank statement or council rates notice issued within the last 3 months
• Payment method verification: photo of the card used (with middle digits covered), or a screenshot of your e-wallet or crypto wallet showing your name

How Verification Works Step by Step

From upload to approval

The process is deliberately straightforward. Most verifications are completed within 1 to 3 business days of receiving clear documents, and many finish sooner.

Your documents are stored on encrypted servers with access restricted to trained compliance staff. We never share your verification records with third parties except where the law requires it, and we do not use them for marketing.

• Submit your documents through the secure verification section of your account
• Our compliance team reviews each document for validity, legibility and consistency
• We may ask for a follow-up document if something is unclear or expired
• You receive written confirmation once verification is complete
• Withdrawals are released to verified payment methods in your own name

Why We Ask for Source of Funds

Evidence, not suspicion

Source of funds means showing where the money you deposit actually comes from. We request this when deposit volumes are materially higher than the pattern of your previous play, when large single deposits arrive, or when a series of transactions looks structured to avoid a threshold. It is a standard control required by our licence, and asking does not mean we suspect you of anything.

Acceptable evidence depends on your situation. A payslip or employment contract works for salary income, bank statements for savings, a contract of sale or settlement statement for property proceeds, and dividend or investment statements for investment income. Documents must show your name and be recent enough to reflect your current position.

• Payslips or an employment contract
• Bank statements covering the deposit period
• Tax returns or business financial statements
• Sale contracts, settlement statements or inheritance documents

Monitoring Deposits and Withdrawals

Checks on every transaction

We screen deposits and withdrawals against your verified profile, your playing history and our risk rules. Wherever technically possible, we return withdrawals through the same method you used to deposit, in line with the same-method rule that prevents funds from being routed through accounts that do not belong to you.

Crypto deposits and withdrawals in BTC, ETH, USDT, LTC and DOGE are subject to the same monitoring, with additional blockchain screening. Minimum deposit and minimum withdrawal are each 20 AUD.

What Happens If Verification Fails

Consequences and your options

If you do not complete verification, or the documents you provide fail our checks, we pause withdrawals on your account until the issue is resolved. Deposits may also be restricted where the risk requires it. In serious cases, such as documents that appear fraudulent or accounts linked to restricted jurisdictions including the United States, the United Kingdom and the Netherlands, we may suspend the account entirely and report the matter to the authorities.

You always have the right to respond. If a document is rejected, we tell you why and give you the chance to submit an alternative. If an account is closed on verification grounds, we return the confirmed balance to its original source, provided the payment method is verified and in your name. Questions go to our compliance team at [email protected], available 24/7.

• Withdrawals paused pending complete verification
• Clear reasons given for every rejected document
• Balance returned to source where an account must be closed
• Right to appeal through our support team

How Long We Keep Your Documents

Five-year retention

We retain verification documents and transaction records for five years after the closure of your account, as required by the anti-money-laundering laws of our licence jurisdiction. Retention exists so that regulators and, where legally compelled, law enforcement can reconstruct the history of an account during an investigation.

After the retention period expires, records are securely destroyed. During the retention window you may request confirmation of which documents we hold, and we will correct any record that is shown to be inaccurate.

Frequently Asked Questions

Do I need to verify my identity before I can deposit?

No. Basic electronic screening runs at registration, and you can deposit and play before full verification. Document verification becomes mandatory before your first withdrawal.

How long does verification take?

Most checks are completed within 1 to 3 business days of receiving clear, valid documents. Follow-up requests can extend this if documents are expired or unclear.

Why must withdrawals go back to my deposit method?

The same-method rule confirms that funds reach the person who deposited them. It is a core anti-money-laundering control and applies to cards, e-wallets, bank transfer and crypto alike.

What happens to my documents after verification?

They are stored on encrypted servers with restricted access and retained for five years after your account closes, then securely destroyed. We do not use them for marketing.